भारत सरकार
    उपभोक्ता मामले, खाद्य और सार्वजनिक वितरण मंत्रालय
    Ministry of Consumer Affairs, Food & Public Distribution


Frequently Asked Questions

What is Right to repair Portal?

This portal will serve as a single platform to provide easy access to necessary information on repair and maintenance of products to consumers.

What are the benefits of this portal?

The benefits to the consumers includes:
  • With the help of this portal, users will have a simpler and more practical approach to fixing their products.
  • Customers can access a variety of services through this site, including product repair and maintenance, replacement parts, and warranty information.
  • It offers details on the list of services provided by authorized service providers, details on product warranties, and contact information for repair service providers.
  • Customers can access information about product maintenance and repair on the portal.
  • Customers will benefit from this platform by having their products serviced quickly.

How many sectors are covered on this portal?

Portal covers 4 sectors i.e.
  • Farming Equipments
  • Mobile and Electronics
  • Consumer Durables
  • Automobile Equipments.

Does this portal change right to choose of the consumer?

Right to Repair Portal will provide consumers who, what, where, why, when, how, and for how much their products is to be repaired.

Can consumer check the genuineness of the components?

Yes, the standards or hallmarking notified for the components is to be displayed through this portal.

Can Consumer check price of the product?