GOVERNMENT OF INDIA
Ministry of Consumer Affairs, Food & Public Distribution
BSH Home Appliances, a subsidiary of BSH Hausgeräte GmbH, a global leader in the home appliance industry, is the first triple-brand player in India, catering to diverse customers with its unique brands Bosch, Siemens, and Gaggenau. Over the years, BSH Home Appliances has emerged as the most preferred choice for discerning consumers in India for its avant-garde quality, German engineering, and innovation backed by deep consumer research. The manufacturing efforts were initiated in 2014 as a key indicator of BSH’s strong focus on the Make-in-India-for-India strategy. Originally recognised for manufacturing washing machines, the facility has expanded its repertoire to include frost-free refrigerators. The trajectory of advancement continues, with the recent incorporation of cooktops into its production range. The manufacturing unit of BSH India has been recognized by the IGBC (Indian Green Building Council) with a Platinum rating. BSH India is catering to fast-evolving consumer needs in India by offering tech-enabled, smart-home eco-system products that truly enhance the quality of life of our consumers. The company prioritises innovation, sustainability, and customer-centricity as key pillars while strengthening its market position through products ‘Invented for Life’. Around 40% of Bosch patent applications are focused on environmental protection and the careful use of resources. BSH Home Appliances India boasts a network of seven premium experience centres across key cities, including Mumbai, Delhi, Bangalore, Chennai, Kolkata, and Hyderabad. Complementing this, the company maintains an extensive retail presence encompassing 112 brand shops across India, with 93 dedicated to Bosch and 19 tailored for Siemens products. BSH's robust customer service system comprises two customer contact centres, along with 16 branch service offices strategically positioned throughout the country. Additionally, over 350 authorised service partners and a skilled force of 1500+ trained service technicians are spread across India, all working diligently to provide exceptional support to valued customers.
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