About Right to Repair India

About the Right to Repair Framework

The Ministry of Consumer Affairs (MCA) has set up a committee to come up with a Right to Repair framework. The framework is significant as it will give consumers a chance to repair their products at an optimal cost instead of buying new products altogether.

Under this framework, it would be mandatory for manufacturers to share their product details with customers so that they can either repair them by self or by third parties, rather than only depending on original manufacturers.

It will help reduce the vast mountain of electrical waste (e-waste) and boost business for small repair shops, which are an important part of local economies.

It will save consumers’ money and contribute to circular economy objectives by improving the lifespan, maintenance, re-use, upgrade, recyclability, and waste handling of appliances.

Customer care details across brands

This portal provides a consolidated list of consumer care contact details of major consumer product manufacturers for quick reference.

Find warranty and post-sales service information

Users can search companies by name or product and access warranty, service terms, and post-sales support information in one place.

Links to the service network of the brands

Access authorized service networks and third-party service providers along with genuine spare prices and warranty details.